Welcome to the Octopus Family!

Diagram of how to mount tablet

The Play Octopus game tablet is designed to enhance the rideshare experience, creating a more memorable trip for each passenger. Providing an enjoyable journey helps encourage riders to leave you a higher rating, give larger tips, and write better reviews. So, don’t wait – set it up now and remind your passengers to Play Octopus! Now, let’s get started…

Tablet Setup

Tablet set up step one

Step 1: Wrap mount around headrest and secure with clips facing backseat

Insert tablet towards bottom of headrest with charge port on right

Step 2: Insert tablet towards bottom of headrest with charge port on right

Secure tablet in corner clips

Step 3: Secure tablet in corner clips by stretching clips to four corners

Play Octopus - Install Step 4

Step 4: Plug micro-USB cord into
tablet and wrap around headrest

Play Octopus - Install Step 5

Step 5: Plug cable into port,
then plug into car

Play Octopus - Install Step 6
Step 6: Hold power button for five seconds to turn tablet on*

*If tablet update initiates, see Tablet Software Updates for instructions

Meet Your Tablet

The Play Octopus game tablet is designed to enhance the rideshare experience for your passengers, encouraging them to leave better ratings, tips, and reviews.

Passengers select a game from the home screen and play for free

Passengers select a game from the home screen and play for free

exclusive offers and promos on tablet

Interactive video ads provide special offers and discounts to passengers

profile screen on tablet

Update your profile from your driver dashboard:
account.playoctopus.com

New top score screen on tablet

If your passenger’s #1 score remains at midnight, we will text them an e-gift card

Information and controls

Adjust tablet volume and brightness. Plus, see daily weather & leaderboard

*Drivers are not eligible for passenger prizes. Please do not enter your initials if you get a high score.

Manage Your Tablet

Periodically, your tablet will receive an update. Please follow the steps below to ensure you are on the latest version.

Nap Mode

Tap to play

Nap mode temporarily dims the screen and mutes the volume

Activate by tapping the power button or moon icon, and deactivate by tapping the screen or power button

Sleep Mode

Tap screen to wake up

Your tablet will activate sleep mode if your vehicle stays in the same location for 10+ minutes

Once you start driving again, it will wake up if it has a battery charge

Powered Off

Press and hold power button to turn tablet on/off

Press and hold the power button for 5-10 seconds

Please note when your tablet is off, it cannot record activity and you will not accumulate driver points

If something seems wrong, try restarting your tablet. Still not working? Contact support: www.playoctopus.com/support

Tablet Software Updates

Periodically, your tablet will receive an update. Please follow the steps below to ensure you are on the latest version.

updating tablet

Step 1: Update begins

Do you want to install

Step 2: Tap INSTALL

Tablet installing software

Step 3: Wait for install to complete

Allow install

Step 4: Tap ALLOW if prompted

app installed

Step 5: Tap OPEN

Driver Dashboard

Track your upcoming payouts, points and referrals from your driver dashboard. Adjust your account information if needed from our mobile-friendly portal.

Points

Every estimated passenger trip you give earns you 1 point (we estimate trips using GPS). Each game played by a passenger earns you 1/2 point.

Referrals

Get $25 for every eligible rideshare driver that signs up with your referral code. Visit the dashboard to see your referral code and track your referrals.

Payouts

Cash out every time you reach 250 points.

Your Account

Adjust your account and profile information at any time from your dashboard.

Account Status

Taking a break from driving? Let us know when you will be away under the “Account Status” tab to avoid inactivity notifications and account issues.

Driver Dashboard

Play Octopus Driver Dashboard

*Our points and payouts system is provided at Octopus’s discretion and may change in the future.

Driver Community

Welcome to the Octopus Community! We work to create a united rideshare culture, connecting like-minded drivers that want to offer the best amenities. Join us on Facebook, display your Octopus window cling on your ride, and post your Octopus driver sign to connect with other drivers and passengers.

Our Private Driver Facebook Community

Join our members-only
Facebook group

All members are passionate, high-volume drivers, who contribute 15,000 posts, comments, or reactions per month.

Meet other drivers in your area, strategize on best practices, and engage in fun conversations. Plus, enjoy regular giveaways, prizes, and bonus points from the Play Octopus team.

Example of Octopus Facebook group post

Octopus Driver Sign

Display your sign near your tablet to encourage passengers to play. You can display your sign in whatever way is best for your car.

Play to win cash prizes sign
driver help center logo over octopus tentacle background

Comments? Issues? Questions?

Please visit www.playoctopus.com/support to fill out the support form and connect with a Play Octopus team member.* Note: Filling out the driver support form is the quickest and easiest way to get a response from our team!

We do not respond to support requests via Facebook.

or email us at contact@playoctopus.com

*Plus, see a list of commonly asked questions for quick solutions and answers.